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7s999 sets out these legal terms so you know exactly what governs your account, your transactions and the content you access on this site. Availability of this platform depends on your local law and eligible regions — read this page before you proceed.
These terms govern every part of your relationship with this platform — from the moment you open an account to the transactions you complete using Nagad, Rocket or Upay. They are written to be read, not buried. We have structured them so that each obligation is stated directly: what we do, what you agree to and where the limits sit. Access to 7s999 depends on the laws that apply in your location. We do not make blanket claims about lawful access across all regions. Where local law restricts or prohibits use of platforms of this type, those restrictions apply to you regardless of anything on this site. It is your responsibility to check whether access is permitted under the rules in your area before continuing. Within supported, eligible regions, these terms cover your account registration, the wallet and transaction activity tied to local payment methods like Nagad and Rocket, the game content available through the lobby and any communications between you and our support team. Third-party services linked from this platform — including payment processors — operate under their own separate terms. We do not override those. If a conflict arises between a specific policy section and a general clause here, the specific section takes effect for that matter. Questions about what applies to your account can be directed to our support contact routes listed on this page.
Understanding which parts of the platform fall inside this policy — and which sit outside it — saves you time if a question comes up about your account or a transaction. The four areas below define the boundary clearly.
Account registration, login sessions and any identity or verification steps shown in your account settings fall inside this policy. We govern how those records are created, stored and corrected, and how you can raise a question about them through support.
Deposits and withdrawals processed through Nagad, Rocket or Upay are subject to both our terms and the separate terms of those payment providers. We describe the account-side record; the payment rail's own rules apply to the transfer itself.
Game content, lobby layout, promotional notices and any published policy documents hosted on 7s999 fall inside this policy's scope. We own the decisions about what appears here and take responsibility for keeping policy pages current and accurate.
External links, payment processors and game studios operate under their own terms. This policy does not extend to or modify those agreements. We name those services where relevant so you know where the boundary is, not to imply we control their terms.
You have several concrete actions available to you under the terms that govern your account. Reviewing your transaction history is straightforward: open the account area after signing in and locate the transaction records section — every deposit and withdrawal tied to your Nagad, Rocket or Upay wallet is listed there with its status and date. If any detail in your account profile appears incorrect — name, contact number or registered payment method — you can update it directly through the account settings fields. Changes that cannot be made through settings require a written request to our support team. For questions about how your data is handled, how long records are kept or what information is held against your account, contact us through the routes listed in the support section below. We aim to respond to written policy questions, but we do not commit to a specific response window here — check the contact channel for the current response method. If you believe a rule in these terms has been applied incorrectly to your account, raise it via the same support route and reference the specific clause you are disputing.
Open the signed-in account area and navigate to your transaction history to see every deposit and withdrawal with its date and payment method — Nagad, Rocket or Upay entries are listed there directly.
Update your name, contact number or payment method through the account settings fields. If the field is locked or the change cannot be made in settings, submit a correction request through the support contact route.
Send a written question to our support team naming the specific clause or account event you are asking about. General queries and specific disputes both go through the same contact route listed in the support section.
Ask us in writing what information is held on your account and how long we keep it. We will describe what we hold and, where applicable, the basis on which it is retained, in line with the terms that apply to your region.
If a clause in these terms is unclear or a decision on your account needs reviewing, use the contact routes below. We do not publish operating hours or response-time commitments on this page — follow the channel to see current availability.
Open the chat widget from any page on the site. State that your query is a legal or policy matter so it is directed to the right team. Available on both mobile and desktop browsers.
Send a written message to the support email address listed in the contact section of your signed-in account area. Include your account reference and the specific policy clause or transaction date you are asking about.
The help section inside your account lists published policy documents and common questions. Check there first — many policy points about transactions and account records are answered in the published FAQ without needing to contact support.
We hold only the information needed to operate your account and process transactions through Nagad, Rocket or Upay. Here is what that means in practice for four areas you may want to understand before or after opening an account.
We collect and store the account and transaction data needed to run your registered session. We do not sell account data to third parties. Payment transaction records are shared only with the payment processor handling that specific transfer — Nagad, Rocket or Upay, depending on your method.
This site uses cookies to keep your session active and to remember your account state across pages. You can manage cookie settings through your browser. Disabling certain cookies may affect how the lobby and account area load on your device.
Access to your account is controlled by the login credentials you set. We do not store your payment PIN or wallet password. If you believe your account has been accessed without your knowledge, contact support immediately using the routes listed on this page.
Account records are kept for as long as required under the terms applicable to your region. To request information about what we hold or to ask for a correction, write to our support team via the contact route in your account. Policy terms may be updated; the current version is always the one published here.
These questions come up most often when someone reads through the policy for the first time or when an account event prompts a closer look at what the terms actually say.
Access depends on your local law and the eligible regions covered by this platform. Being based in Bangladesh does not automatically confirm eligibility. Check the access terms in your account area or contact support to clarify whether your region is currently supported before proceeding.
All deposits and withdrawals processed through your 7s999 account — including those using Nagad, Rocket and Upay — are subject to these terms on the account side. The payment provider's own terms apply to the transfer on their side. Both sets of terms apply simultaneously.
Open the account settings page after signing in and update any field that allows editing. If the field is locked or the correction involves identity information, submit a written request through support. Name the specific field and the correct value in your message so the team can locate the right record.
Yes. Send a written request to the support contact listed in your account area. Describe what you want to know — for example, what personal details are held, which transaction records exist or how long the account data is kept. We will respond with the details applicable to your account and region.
The current version of the policy is always the one published at this address. We may update terms when platform conditions or applicable rules change. Continuing to use the account after an update is posted means the new terms apply. Check this page periodically if you want to stay across any changes.
Raise the matter through the live chat or email support route listed on this page. State the specific clause you believe was applied incorrectly and include your account reference and the date of the relevant transaction or decision. The support team will review it and respond through the same channel.