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These terms set out the rules that apply when you access 7s999, create an account, or carry out any transaction on the platform. Access and eligibility depend on your local law and the regions where 7s999 operates — read this before you start.
By creating an account on 7s999 you confirm that you have read and accepted these terms in full. They govern every part of your relationship with the platform — account registration, wallet top-ups via Nagad, Rocket or Upay, game access, and any support interaction you raise through published channels. Where your local law imposes additional requirements or restricts access entirely, those local rules take precedence. 7s999 does not override national legislation, and eligibility is always subject to the laws of your jurisdiction and the eligible regions we serve. These terms can change. When we make a material update, we publish the revised version at this address. Your continued use of the platform after a revision is posted counts as acceptance of the updated terms. If you do not agree with any change, the correct step is to stop using the account and contact support through the route shown in your account settings. We keep a version date at the foot of this page so you can confirm which revision is current. Payment-specific conditions — such as the minimum amount shown in the wallet screen for Nagad or Rocket — are set at transaction time and displayed before you confirm.
Nagad wallet top-ups follow the amounts and steps shown at transaction time in your account screen.
Rocket transfers are subject to the limits displayed in the wallet section before you confirm the transaction.
Upay payments are processed under the same policy conditions as other supported wallets listed in your account.
These terms cover the 7s999 platform itself — not every service you reach from it. Understanding the boundary helps you know which rules apply when something goes wrong or when you have a question about a specific action on your account.
Rules for creating, using and closing your 7s999 account fall fully inside this policy. Steps for login, identity checks and account suspension are all covered here.
Wallet actions — including Nagad, Rocket and Upay deposits or withdrawals — are governed by these terms. Limits and confirmation steps shown on your screen at transaction time form part of this agreement.
Game titles available in the lobby, promotional notices published on the platform, and support communications from 7s999 staff are all within this policy's scope.
External payment networks, studio software providers and any site you navigate to from a link on 7s999 operate under their own terms. We do not control those services and these terms do not extend to them.
These terms are not just obligations — they also set out what you can do. You have the right to review your own account activity at any time by opening the transaction history section in your signed-in account area. If a detail looks incorrect, you can raise a correction request directly through the support route published in your account settings. You do not need to wait for a statement or a scheduled review cycle; the request can be submitted whenever you identify the issue. For questions about a specific rule in these terms — for instance, how a wallet limit applies to a Nagad or Rocket transaction — the support team can clarify the relevant clause. If you want to close your account, that request is also handled through the same support channel. We do not delete account records arbitrarily; retention follows the period set out in the data section below.
Open the transaction history tab in your signed-in account to see every wallet action, game entry and support ticket associated with your account.
Submit a correction through the support channel shown in account settings. Include the specific field and the correct value so the team can act on it accurately.
If any clause in these terms is unclear — particularly around wallet use or eligibility — contact support and reference the section heading. We will respond through the same channel.
Account closure requests are accepted through the published support route. Once confirmed, access is removed and data is retained only for the period required under these terms.
If you have a question about these terms, a transaction record, or an eligibility matter, use only the contact routes that appear in your signed-in account. We do not accept policy queries through unverified channels, and we cannot act on requests that do not come through a route we can match to your account.
Open the help section inside your signed-in account. Submit your query there with your account ID and the specific clause or transaction you are asking about.
Live chat is available through the support icon shown in your account dashboard. Use it for questions about wallet steps, Nagad or Rocket transactions, and terms clarifications.
The support email address is published in the contact section of your account settings. Include your account reference and a clear description of the terms clause you are querying.
These terms explain not only your obligations but also how we handle the information connected to your account. We collect only what is needed to operate the account, process wallet transactions and provide support. Data is not shared outside the platform except where required by applicable law in the eligible regions we serve.
We hold the account and transaction data needed to operate your 7s999 account, including wallet records for Nagad, Rocket and Upay. We do not sell or share personal data with third parties outside legal requirements.
We use cookies to keep your session active and to remember account preferences across visits. You can review cookie settings in your browser, though disabling them may affect account functions.
Account access is protected by the login credentials you set at registration. If you suspect unauthorised access, notify support immediately through the route shown in your account settings.
We retain account and transaction records for the period set by applicable law in your region. To request a change to your stored details, contact support through the published channel with your account reference.
These are questions we hear regularly about how the terms work, what they cover, and what steps to take if something needs attention on your account.
Yes. Creating an account or completing any transaction on 7s999 counts as acceptance of these terms. If you do not agree, you should not open or continue using an account. Access also depends on your local law and the eligible regions we serve.
We post the revised terms at this page address and update the version date at the foot. Continuing to use the platform after an update is published counts as acceptance. If you disagree with a change, contact support to discuss closing your account.
Yes. All wallet transactions — including Nagad, Rocket and Upay — fall inside this policy. The specific limits and steps for each transaction are displayed in your account screen before you confirm, and those displayed conditions form part of your agreement.
Yes. Open the transaction history tab in your signed-in account at any time. It lists every wallet action and game entry linked to your account. If you see an entry that looks wrong, raise it through the support route in your account settings.
Use the support route published inside your signed-in account — either live chat or the email address shown in settings. Reference the specific clause and your account ID so the team can respond accurately. We do not handle disputes through unverified external channels.
These terms govern your account with 7s999. Studios such as Joker and Habanero supply game content available in the lobby, but their own software terms apply separately to their products. 7s999 is responsible for your account and wallet; studio terms cover their individual game titles.